Our hospital's policy on patient harassment
If you feel like your eyes are not working properly, please contact us.
[General eye treatment]
Guide to using My Number Health Insurance Card

Our hospital's policy on patient harassment

Nagoya Eye Clinic (hereinafter referred to as "our clinic") strives to provide the best medical services by treating patients and their families sincerely and in response to their trust and expectations. However, some patients and their families who receive treatment, or those related to them, make demands that go beyond the bounds of common sense, or engage in verbal or physical actions that deny the dignity of our staff, violence, sexual harassment, etc., which are serious problems that lead to a deterioration of the work environment and clinical environment (these verbal and physical actions of patients and their families are called "pay harassment"). Our clinic will not tolerate pay harassment, and will take a firm stance against these nuisances in order to respect and protect the human rights of not only our staff, but also other patients and their families.

Details
If you feel like your eyes are not feeling well, please feel free to consult us. [General eye treatment]

Redness, itchiness, blurred vision, watery eyes, dry eyes, eye fatigue, allergies such as hay fever, decreased vision, eye examinations, eye problems in middle-aged and elderly people...there are many eye diseases and the symptoms vary.
At Nagoya Eye Clinic, our specialists will listen to your concerns about any minor eye problems you may have and provide a thorough examination. Just like with physical illnesses, early detection of eye diseases is important. Please feel free to consult with us. Nagoya Eye Clinic operates on a reservation-only system, so you won't have to wait. First, please use our "Web Reservation" service, which is available 24 hours a day, 365 days a year. We look forward to seeing you.

Online reservation here
Guide to using My Number Health Insurance Card

As of December 2024, 12, new issuance of health insurance cards will end, and current health insurance cards will expire on December 2, 2025. At Nagoya Eye Clinic, we have installed a card reader at the reception desk and ask patients who have a My Number card to consent to the My Number health insurance card.

Details

A little good story

Small interactions, big encouragement

A first-time patient asked us if they wanted to send a referral letter by fax, and we were able to accommodate their request.
However, the fax took a long time to arrive, so I had to go back and forth to the patient's place several times to confirm, which made for a somewhat hectic time.
When the fax finally arrived and I told them about it,
"Thank you so much for checking it over and over again."
He called out to me, saying,
Hearing those words, I truly felt that my hard work was worth it.
We will continue to value each and every response so that we can continue to receive such comments.