Our hospital's policy on patient harassment
If you feel like your eyes are not working properly, please contact us.
[General eye treatment]
Guide to using My Number Health Insurance Card

Our hospital's policy on patient harassment

Nagoya Eye Clinic (hereinafter referred to as "our clinic") strives to provide the best medical services by treating patients and their families sincerely and in response to their trust and expectations. However, some patients and their families who receive treatment, or those related to them, make demands that go beyond the bounds of common sense, or engage in verbal or physical actions that deny the dignity of our staff, violence, sexual harassment, etc., which are serious problems that lead to a deterioration of the work environment and clinical environment (these verbal and physical actions of patients and their families are called "pay harassment"). Our clinic will not tolerate pay harassment, and will take a firm stance against these nuisances in order to respect and protect the human rights of not only our staff, but also other patients and their families.

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If you feel like your eyes are not feeling well, please feel free to consult us. [General eye treatment]

Redness, itchiness, blurred vision, watery eyes, dry eyes, eye fatigue, allergies such as hay fever, decreased vision, eye examinations, eye problems in middle-aged and elderly people...there are many eye diseases and the symptoms vary.
At Nagoya Eye Clinic, our specialists will listen to your concerns about any minor eye problems you may have and provide a thorough examination. Just like with physical illnesses, early detection of eye diseases is important. Please feel free to consult with us. Nagoya Eye Clinic operates on a reservation-only system, so you won't have to wait. First, please use our "Web Reservation" service, which is available 24 hours a day, 365 days a year. We look forward to seeing you.

Online reservation here
Guide to using My Number Health Insurance Card

As of December 2024, 12, new issuance of health insurance cards will end, and current health insurance cards will expire on December 2, 2025. At Nagoya Eye Clinic, we have installed a card reader at the reception desk and ask patients who have a My Number card to consent to the My Number health insurance card.

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A little good story

Feelings conveyed beyond words

When I spoke to a patient in English in the examination room, one of them took the time to say, "Thank you for speaking to me in English."
Although it was a clumsy message, I felt that my desire to "communicate" and "be of help" had been conveyed, and I was very happy.
I think that not understanding the language in addition to the illness leads to even greater anxiety.
That's why I felt that these words of gratitude were not directed at me personally, but at the Nagoya Eye Clinic as a whole, which continues to provide English-language services.
I hope to continue providing support that will bring some peace of mind.